💕 Crush Analyzer

Privacy Policy

Effective Date: 05 Feb 2025 | Last Updated: 05 Feb 2025

1. Introduction

Crush Analyzer ("we", "our", "us") respects your privacy and is committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains what data we collect, how we use it, and the choices you have.

2. Data We Collect

  • Chat Data you voluntarily upload for analysis.
  • Contact Data such as your name and email address.
  • Payment Data (handled securely by our payment processor—we never store full card details).
  • Usage Data including anonymised analytics, cookies and log files.

3. How We Use Your Data

  • To perform the chat analysis you requested and deliver results.
  • To process payments and manage subscriptions.
  • To improve and personalise our Services (using anonymised data only).
  • To comply with legal obligations and prevent fraud or misuse.

4. Legal Basis

We process your personal data only when we have a legal basis, including your consent (for uploaded chats), contractual necessity (to provide the Service), and legitimate interest (to improve our Service).

5. Data Sharing & Processors

We do not sell your personal data. We share data only with trusted service providers (e.g. cloud hosting, payment processor, AI model API) strictly for operating the Service, under data-processing agreements that meet GDPR requirements.

6. Cookies & Analytics

We use cookies and similar technologies for essential site functionality and anonymised analytics. IP addresses are truncated/anonymised. You can manage cookies via your browser settings or our cookie banner.

7. Data Retention

We retain uploaded chat data only for as long as necessary to perform the requested analysis and deliver the results (typically less than 30 days). After this period—or sooner, if you submit a verified deletion request via our Contact Us form—the data is permanently deleted or fully anonymised. We keep minimal account and payment records strictly as required for tax and legal compliance.

8. Your Rights

  • Right to access, rectify or erase your personal data.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time without affecting lawfulness of prior processing.
  • Right to lodge a complaint with your local Data Protection Authority.

9. Children's Privacy

Crush Analyzer is not intended for users under 16 years of age. If we learn that we have collected data from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Material changes will be notified via email or prominent notice on the website.

11. Contact

For privacy inquiries or requests, please use our Contact Us page.

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